Privacy Policy

Last updated: March 15, 2025

At dazmelionvero, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you use our fundraising platform and services.

1. Information We Collect

We collect various types of information to provide and improve our fundraising services for Australian startups and investors. The information we gather falls into several categories:

Personal Information

  • Name, email address, phone number, and postal address
  • Date of birth and government-issued identification numbers
  • Professional background and employment history
  • Financial information including bank account details and investment capacity
  • Tax file numbers and related financial documentation

Business Information

  • Company registration details and business structure
  • Financial statements and business plans
  • Intellectual property information
  • Market research and competitive analysis data
  • Pitch materials and presentation content

Technical Information

  • IP addresses, browser type, and device information
  • Cookies and similar tracking technologies
  • Usage patterns and platform interaction data
  • Location data and time zone information

Important: We only collect information that is necessary for providing our services and complying with Australian financial regulations. All collection is done with your explicit consent or as required by law.

2. How We Use Your Information

Your information helps us deliver personalized fundraising services and maintain a secure platform. Here's how we use different types of data:

Service Delivery

We use your personal and business information to facilitate connections between startups and investors, process funding applications, and provide ongoing support throughout the fundraising process. This includes matching startups with suitable investors based on industry, investment size, and strategic fit.

Compliance and Verification

Australian financial regulations require us to verify the identity of all users and maintain detailed records of financial transactions. We use your information to comply with ASIC requirements, anti-money laundering laws, and other regulatory obligations.

Platform Improvement

Technical data helps us understand how users interact with our platform, identify areas for improvement, and develop new features. We analyze usage patterns to enhance user experience and optimize our matching algorithms.

Purpose Data Used Legal Basis
Account Management Personal details, contact information Contract performance
Investor Matching Investment preferences, business information Legitimate interest
Regulatory Compliance Financial information, identification Legal obligation
Communication Contact details, preferences Consent

3. Data Sharing and Third Parties

We share your information only when necessary to provide our services or comply with legal requirements. Our approach to data sharing is governed by strict principles of necessity and proportionality.

Service Providers

We work with trusted third-party service providers to deliver our platform services. These include payment processors, identity verification services, cloud hosting providers, and customer support systems. All service providers are bound by confidentiality agreements and process data only as directed by us.

Regulatory Bodies

We may share information with ASIC, the Australian Taxation Office, and other regulatory bodies as required by law. This includes reporting suspicious activities, providing information for investigations, and maintaining compliance with financial services regulations.

Investment Partners

With your explicit consent, we share relevant business information with potential investors and facilitate introductions. You have complete control over what information is shared and with whom.

We never sell your personal information to third parties. Any data sharing is done solely to provide our services or meet legal obligations.

4. Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights effectively.

Access Right

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correction Right

Request corrections to any inaccurate or incomplete personal information in our records.

Deletion Right

Request deletion of your personal information, subject to legal and regulatory requirements.

Portability Right

Request your data in a structured, commonly used format for transfer to another service.

Restriction Right

Request restrictions on how we process your personal information in certain circumstances.

Objection Right

Object to processing of your personal information for direct marketing or other purposes.

How to Exercise Your Rights

To exercise any of these rights, contact our Privacy Officer at privacy@dazmelionvero.com. We'll respond to your request within 30 days and may need to verify your identity before processing your request. Some requests may be subject to legal or regulatory restrictions.

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes technical, administrative, and physical safeguards.

Technical Security Measures

Encryption

All data encrypted in transit and at rest using industry-standard protocols

Access Controls

Multi-factor authentication and role-based access restrictions

Monitoring

24/7 security monitoring and automated threat detection

Backup Systems

Regular backups stored in secure, geographically distributed locations

Administrative Safeguards

Our staff undergo regular security training and are bound by confidentiality agreements. We conduct regular security audits and maintain detailed access logs. Background checks are performed on all employees with access to sensitive information.

Physical Security

Our servers are housed in secure data centers with biometric access controls, surveillance systems, and environmental monitoring. Physical access is restricted to authorized personnel only.

Incident Response: In the unlikely event of a security breach, we have established procedures to contain the incident, assess the impact, and notify affected users and regulatory authorities as required by law.

6. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention policies balance user privacy with business needs and regulatory requirements.

Account Information

Retained for the duration of your account plus 7 years after closure for regulatory compliance

Financial Records

Maintained for 7 years after the last transaction as required by Australian financial regulations

Communication Records

Kept for 3 years after the last communication for support and legal purposes

Technical Data

Aggregated analytics data retained indefinitely; personal technical data deleted after 2 years

Deletion Process

When data reaches the end of its retention period, it's securely deleted from our systems. This includes removal from backups and any third-party systems. We use secure deletion methods that prevent data recovery.

You can request early deletion of your data by contacting us, though some information may need to be retained for legal or regulatory compliance.

7. International Data Transfers

While we primarily operate within Australia, some of our service providers may process data internationally. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

When data is transferred outside Australia, we implement appropriate safeguards including:

  • Standard contractual clauses approved by privacy authorities
  • Adequacy decisions recognizing equivalent privacy protections
  • Binding corporate rules for transfers within corporate groups
  • Certification schemes and codes of conduct

Third-Party Processors

Our cloud hosting and payment processing partners may store data in secure facilities outside Australia. All such arrangements include contractual obligations to maintain privacy protections equivalent to Australian standards.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized content.

Types of Cookies

  • Essential Cookies: Required for basic platform functionality and security
  • Performance Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant content and advertisements

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. We provide a cookie management tool in your account settings to customize your preferences.

9. Children's Privacy

Our platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact our Privacy Officer immediately.

10. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We'll notify you of any significant changes through email or platform notifications.

We encourage you to review this policy periodically. Your continued use of our platform after any changes constitutes acceptance of the updated policy.

Version History: Previous versions of this policy are available upon request. Significant changes are documented and communicated to users in advance.

Contact Our Privacy Officer

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Email: privacy@dazmelionvero.com

Phone: +61 73 200 9662

Address: Privacy Officer, dazmelionvero
987 Waugh Rd, North Albury NSW 2640, Australia

We aim to respond to all privacy inquiries within 30 days.